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3 Signs Your Commercial Elevator Needs To Be Serviced

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If you are like most business owners, you might be more concerned about getting to that meeting on time than paying attention to your elevator. Unfortunately, the longer you wait to seek repairs, the more dangerous that moving metal chamber might become. Here are three signs that your commercial elevator needs to be serviced:

1: Jerky, Uneven Stops

Does your company elevator make jerky starts or stops? If you notice that fellow riders wince when that lift starts moving, it might be time to get your elevator inspected. Over time, the mechanical elements that move the elevator can become worn, creating an uneven ride. Although it might seem like a simple quirk, jerks can eventually wear out cables and compromise the safety of your passengers.

For example, a fitness trainer was seriously injured in 2012 when he used the elevator in his apartment building. After the elevator started moving, it began free falling before stopping suddenly. The sudden jerk damaged the fitness trainer's spinal cord, temporarily paralyzing him and sending to the hospital for 2 ½ weeks. The trainer has since sued the company responsible for servicing the elevator, claiming that it wasn't maintained properly.

To avoid these types of problems, have your elevator inspected at least once a year. These inspections only cost about $200, but technicians will look for problems with cables, doors, control systems, and other mechanical errors. Inspectors will also ride elevators to make sure that operations are smooth and comfortable for your customers.

2: Extra Noise

Does your elevator make a lot of noise when it is in motion? Although it might be hard to examine strange noises in an elevator filled with chatty people, try to ride that elevator on your own once in awhile to listen for noises. If you hear grinding, rubbing, or clanking noises, it might be time to have a professional inspect the elevator mechanics.

Before you elevator technician arrives, be prepared with information about your system. Elevator maintenance can vary significantly based on the age of the system and how it is used. Look up the installation date and previous service records so that professionals know when the last time the system was looked at. Also, try to estimate the number of people who use the elevator daily, and how many trips the system makes on average. This data might help your technician conduct repairs and estimate future part replacements.

3: Slow Movement

How long does it take your elevator to respond after you hit that arrow button or choose a floor? Does it seem like the actual elevator ride takes longer than it should? Aging systems can also develop problems with electronic connectivity, which means that your elevator might seem a little sluggish.

To track your elevator response times, take a ride on your elevator every month or two and time how long it takes to respond. Using a stopwatch, record the amount of time it takes for the elevator to arrive from the top floor and deliver you from the bottom floor. Compare these times to the manufacturers specifications to see if your elevator is on track.

Depending on what is wrong with your system, your elevator technician might recommend replacing the entire control board. Although this replacement might be costly, it can dramatically improve elevator functions. For example, replacing an older system with a newer microprocessor-controlled version can reduce wait time by as much as 50%. In addition to improving your system, that new control board might even help your employees arrive on time to work.

By taking the time to service your elevator, you might be able to ensure the safety of your employees and customers—so that you can focus on work. Contact a professional service, like those at, to schedule an elevator service appointment today.